Service Productivity

The BG SmartVMA™ virtual maintenance advisor is a customer management program designed for service advisors, technicians and managers to control and increase productivity. This program works with existing DMS to recommend maintenance services based on vehicle make, history and current/previous inspections, thus helping create healthier Repair Orders. Customers who qualify for the BG Protection Plan are automatically tracked using electronic service menus with ‘what if’ analysis features.

BG SmartVMA™ also includes powerful business reporting and statistics to provide an unparalleled view of business trends and metrics – delivered in a simple and timely fashion. To see how BG SmartVMA™ can drive service to your service drive, visit www.bgsmartvma.com.